Verify a call: official numbers

Never call back the number that called you. Scammers can fake caller ID, even making it show the real sheriff's number. Hang up, then dial one of these yourself.

Emergency or losing money right now? Call 911.

Each number checked on the agency's own website, Nov 2, 2026
WhoPhoneWhere we got it
Jacksonville Sheriff's Office (Duval), non-emergency904-630-0500source
St. Johns County Sheriff's Office, non-emergency904-824-8304source
Seniors vs. Crime office, St. Johns County Sheriff's Office904-209-1432source
Clay County Sheriff's Office, non-emergency904-264-6512source
Nassau County Sheriff's Office, non-emergency904-225-5174source
SunPass Customer Service Center (toll questions)1-888-865-5352source
AARP Fraud Watch Network Helpline (free, Monday-Friday, 8 a.m.-8 p.m. ET)877-908-3360source

Got a text about unpaid tolls? The Nassau County Sheriff's Office says SunPass does not send unsolicited texts demanding payment. Don't click the link; contact SunPass using the number above.

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